Delivery
CURRENT STOCK TAKE AND DELIVERY COURIER OUTAGE HAS RESULTED IN A DELAY.
3-15 WORKING DAY DISPATCH.
AS OF WEEK STARTING 22ND JULY 2024 – ORDERS BEING DISPATCHED.
We work hard to get your orders sent to you as quickly as possible.
The team are in daily contact with our delivery partners and courier partners.
Please note that there can be some delays due to the reduced workforces which are out of our control however, rest assured, the team are here to help and we monitor all orders once they leave our warehouse.
For any questions regarding your order, please feel free to get in touch with our friendly team. Tracking is also provided via your account.
Customers who would like to order from the below, please get in touch with our team.
Northern Ireland (New, lower price)
Isle of Wight
Isle of Man
Guernsey
Other Islands
We can arrange shipping to all locations so please feel free to contact the team. Click here.
Additional Delivery Information and Tracking Options
Royal Mail
Along with other courier partners, we use Royal Mail for sending your orders. This is normally within 3-4 working days delivery processing*.
Orders sent using Royal Mail are tracked with information being sent to you via your account or order form. You, the customer, can use the tracking to see your delivery.
Tracking is also sent to you via the information provided on your order.
DPD
Alongside other courier partners, we use DPD who offer a timed delivery window service, SMS and E-Mail notifications.
*Please note that all delivery times are approximate within their timeframes. Delivery times can be longer depending on your location within the UK. Once we complete your order and hand it over to the courier or delivery partner, there can be unexpected delays. We do monitor all orders and we are happy to help you with any questions.
Can I Track My Order?
Yes!
All orders can be tracked once they have been “completed” by the team and scheduled for collection.
Please visit our How We Work page for additional details on how the team works and how we process your orders.
Delivery Pricing and Information
Flat Rate – £5.99
(3-7 working day dispatch)
This is our standard shipping fee which is automatically added to your orders that are £50 or under.
Express Shipping – £9.99
(1-2 working day dispatch)
Our express option moves your order to the top of the list for our team to get your order packed, wrapped and completed.
All our orders are sent Monday to Thursday. Whilst we work, we don’t send orders over the weekend as we don’t want orders to be sat in a depot.
Additional: Dispatch days are working days. This excludes weekends and holidays. Delays are to be expected during busy periods throughout the year, especially Christmas, Easter, Bank Holiday, Black Friday and holidays.